The Wonderware Customer First Programme    

Get on the fast track to success...

Your investment in Wonderware software and hardware solutions is the first step in establishing a relationship with Wonderware. The Wonderware Customer First program has been carefully developed to help you maximise the value of your Wonderware software systems. Wonderware Customer First membership brings you the power of all our resources in one convenient package.

As a Wonderware Customer First member, you have the flexibility to choose between Elite, Premium and Standard support levels based on project and commissioning milestones, the complexity and criticality of your operations, the maturity of your applications and the expertise of your project resources.

Customer First Members have access to a network of over 2,000 outstanding support engineers in over 100 Certified Support Provider facilities globally, so you are never more than a phone call away from the help you need. Through any phase of your application lifecycle, Wonderware Customer First membership gives you the support, services and resources you need to be successful. The collective benefits of the Wonderware Customer First Program perfectly complement the entire line of Wonderware software solutions.

We offer a portfolio of services, resources and experience to help you get on the fast track to success.

Members receive tremendous value, as Wonderware Customer First:

• Helps accelerate project development and return on investment;

• Helps reduce cost of ownership by minimising downtime and improving operator productivity;

• Helps minimise implementation and operational risk;

• Helps you extract maximum value from your Wonderware software;

• Provides access to skilled resources to help diagnose and remedy technical issues;

Provides access to product enhancements and new technologies to keep your software and applications current and "state-of-the-art".